When you have requested a withdrawal of funds in your Back Office, in the Transaction History section, your request will be displayed with a certain status. Please pay your attention to this explanation of withdrawal statuses.
Pending: Your payment is under review by JustMarkets financial team. Usually, it takes no more than 1-2 hours.
Processed: The payment has been sent to the payment provider, and it is processing it now. Please consider that processing time depends on the payment method, usually, it takes less than 2-3 hours but in some cases may take up to 5 business days. The detailed information you may find here.
Completed: Your payment has been completed by the payment provider and should be already received.
Cancelled: Your withdrawal has been declined. If you don’t know the reason for that, please write to [email protected] to find out the reason.