Back Office
In order to change the password of your Back Office, please, perform the following actions:
-
Log into your Back Office;
-
In the left menu box, choose "Password Changing";
-
In the "Password Type" field choose "Back Office password";
-
Fill in the "Current password", "New password" and "Confirm new password" fields;
-
Click the "Get a code" button. The code which you need to enter will be sent to your
email or
telephone number depending on the settings you have chosen;
-
Enter the code and click the "Change" button.
Trading Account
To recover the trader's password or the investor's password, please, perform the following
actions:
-
Log into your Back Office;
-
In the left menu box, choose "Password Changing";
-
In the appeared form in the "Password type" field choose "MT4/MT5 account main password"
or "MT4/MT5
account investor's password";
-
Choose the account number for which you want to change the password in the "Account"
field;
-
Fill in the "New password" and "Confirm new password" fields. Click "Confirm";
-
Click the "Get A Code" button. The code which you need to enter will be sent to your
email or telephone
number depending on the settings you have chosen;
-
Enter the code and click the "Change" button.
The password will be changed automatically.