Manual for Back Office verification

At our platform, the safety and security of your funds are our top priority. To maintain this commitment, we require all clients to complete an account verification process. This step is vital in preventing any unauthorized access and keeping your funds safe.

By verifying your account, you'll have unlimited access to deposits and withdrawals, which allows you to trade freely and with confidence. Therefore, we encourage you to complete the verification process as soon as possible.

To make the process as easy as possible, please follow the instructions provided in the manual. 

Step-by-Step Manual for Account Verification

• Log into your Back Office.

• In the menu "Profile" click the tab "Verification".

  

• Before proceeding with verification, please ensure that you have provided all required personal details. If any details are missing, you will need to complete this step before continuing with the verification process.

  

• To begin the verification process, navigate to the Verification section and click on the "Complete Verification" button.

  The verification process involves three steps:
  1. Profile Information
  2. Identity Verification
  3. Address of Residence Verification

  

• The first step of the verification process requires you to fill out your Profile information.

  

• The second step of the verification process requires to verify your Identity. Choose your country of citizenship and provide a document for identity verification. It's important to ensure that the first and last name on the document match the information you entered.

  

  

• Upload a clear and legible photo of your identity document. Ensure the document displays your photo, full name, citizenship, date of birth, issue and expiration date, valid for at least one month from today.

  

• Once you have uploaded your identity document, click on the "Submit Document" button to proceed with the verification process.

• To complete the final step of the verification process, you will need to verify your residence by selecting your country of citizenship and providing a proof of residence document. Please ensure that the address on the document matches the address you provided for verification. Below, you will find a list of documents that we accept for a successful verification process.

  

• Upload a clear and legible photo of your proof of residence document. Ensure that the document displays your full name, address, and a date of issue no more than 6 months old.

  

• Once you have uploaded your identity document, click the "Submit Document" button to complete the verification process.

• In the Verification section, you can check the status of all your submitted documents. The verification process may take up to 24 hours. You will receive email notifications once the documents have been verified.

  

• Congratulations! Your documents have been verified, and you now have unlimited deposit and withdrawal limits. We wish you a comfortable trading experience and a stable profit with JustMarkets!